FAQ

FAQs

1. General questions 

What is the status of my order? - You can easily check the status of your order by clicking the tracking link in the email we sent you when you placed your order. • Can I change my order? - Once your payment is confirmed, all orders are final and cannot be changed. Please double-check before confirming your order!

2. Payment 

What payment methods do you accept? - We accept all major Visa and Mastercard credit cards for easy and secure transactions.

Which currency will I be charged in? - All charges are processed in USD. 

Do you offer a Buy Now, Pay Later option? - Currently, we do not offer a Buy Now, Pay Later option. We’ll keep you posted if this changes in the future! 

3. Shipping

Where do you ship? - We ship worldwide—no matter where you are, we’ve got you covered. 

How long does it take to ship my order? - Most orders arrive within 3-12 business days, depending on your location. 

Do you offer fast shipping? - We ship as quickly as possible using the fastest methods available. Delivery time depends on order volume and processing times, but we always aim for prompt delivery. 

How can I track my package? - Track your order by following the link in the tracking email you received when you placed your order. 

What if I'm not home? - Not to worry! The courier will provide an estimated delivery window so you can plan to be home or make arrangements for someone to receive your package. 

Will I pay taxes for international shipping? - No taxes will be charged for international shipping—what you see is what you pay!

4. Returns

For any questions regarding returns, please refer to our refund policy in the footer menu